PRIVACY POLICY
Epiq Labz
Effective Date: 11/1/2025
Last Updated: 11/1/2025
1. INTRODUCTION
Epiq Labz LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or purchase our research peptide products. We are a Wyoming limited liability company with a principal mailing address at 4171 Lomac Street, Suite G, #3015, Montgomery, AL 36106.
By accessing our website or making a purchase, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. INFORMATION WE COLLECT
2.1 Personal Information
We collect personal information that you voluntarily provide when interacting with our website, including but not limited to: full legal name; billing and shipping addresses; email address; telephone number; payment card information (processed securely through our third-party payment processor); account credentials if you create an account; and any other information you choose to provide in communications with us.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity, including: IP address and geographic location; browser type and version; operating system; referring URLs and exit pages; date and time of visits; pages viewed and time spent on pages; click patterns and navigation paths; and device identifiers.
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, remember your preferences, and improve your experience. You may control cookies through your browser settings; however, disabling cookies may limit certain website functionality.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes: to process and fulfill orders, including shipping and payment processing; to communicate with you regarding orders, inquiries, and customer service matters; to send transactional emails such as order confirmations and shipping notifications; to comply with legal obligations, including tax reporting and fraud prevention; to verify your identity and eligibility to purchase research products; to improve our website, products, and services based on user feedback and behavior; to detect, prevent, and address technical issues, fraud, or illegal activity; to enforce our Terms of Service and other agreements; and with your consent, to send promotional communications about products, services, or offers that may interest you.
4. DISCLOSURE OF YOUR INFORMATION
We may share your personal information in the following circumstances:
Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing, shipping and fulfillment, email delivery, website hosting, data analytics, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Payment Processors: Payment card information is transmitted directly to our PCI-compliant payment processor. We do not store complete credit card numbers on our servers.
Legal Compliance: We may disclose information when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
5. DATA SECURITY
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include: SSL/TLS encryption for data transmission; secure server infrastructure; restricted access to personal information on a need-to-know basis; regular security assessments and updates; and PCI-DSS compliant payment processing.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order and transaction records are retained for a minimum of seven (7) years to comply with tax and legal obligations. You may request deletion of your account information; however, we may retain certain data as required by law or for legitimate business purposes.
7. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request correction of inaccurate or incomplete personal information.
Deletion: The right to request deletion of your personal information, subject to certain exceptions.
Opt-Out: The right to opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
8. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; the right to opt out of the sale of your personal information (we do not sell personal information); and the right to non-discrimination for exercising your privacy rights. To submit a verifiable consumer request, please contact us at the information below.
9. CHILDREN’S PRIVACY
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on our website. The “Last Updated” date at the top of this policy indicates when it was last revised. Your continued use of the website after any changes constitutes your acceptance of the revised Privacy Policy.
12. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Epiq Labz LLC
4171 Lomac Street, Suite G, #3015
Montgomery, AL 36106
Phone: 334-777-6003
Email: [email protected]
13. CONSENT
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
